Privacy Policy

82jl ("we," "us," or "our") operates the online gaming platform accessible at 82jl.one (the "Platform"). We are committed to protecting the privacy and personal data of every individual who visits, registers on, or interacts with the 82jl Platform. This Privacy Policy describes our practices regarding the collection, use, storage, sharing, and protection of your personal information.

This Privacy Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, or "DPA"), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines. By accessing or using the 82jl Platform, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.

This Privacy Policy should be read together with the 82jl Terms & Conditions and our Responsible Gaming Policy, both of which are incorporated herein by reference.

82jl collects personal data that is necessary for the operation of the Platform, compliance with regulatory obligations, and the delivery of a safe and personalized gaming experience. The categories of personal data we collect include:

We collect only the minimum personal data necessary for the stated purposes. We do not collect sensitive personal information such as biometric data, health records, or political affiliations unless specifically required by law and with your explicit consent.

82jl collects personal data through the following channels and methods:

• Direct registration: When you create an 82jl account, you provide identity and contact data directly through the registration form.
• KYC verification submissions: When you submit identity documents for account verification prior to processing withdrawals.
• Platform usage: Your gaming activity, session data, and behavioral patterns are recorded automatically as you use the Platform.
• Payment transactions: Financial data is collected when you make deposits or request withdrawals through supported Philippine payment channels.
• Customer support interactions: Data is collected when you contact 82jl via live chat, email, or any other support channel.
• Cookies and tracking technologies: Technical data is collected automatically through cookies, web beacons, and similar technologies when you access the Platform. See Section 7 for full details.
• Third-party verification services: In some cases, 82jl may receive identity verification data from licensed third-party KYC service providers to supplement information you have provided directly.

82jl uses the personal data we collect for the following specific purposes:

• Account creation and management: To register your account, verify your identity, and manage your ongoing relationship with the Platform.
• Age and eligibility verification: To confirm that you meet the minimum age requirement of 21 years and are legally permitted to participate in online gambling in your jurisdiction.
• Payment processing: To process deposits and withdrawals through GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment channels.
• Regulatory compliance: To fulfill our obligations under PAGCOR regulations, the Philippine Anti-Money Laundering Act (AMLA), and the Data Privacy Act of 2012, including reporting obligations to the Anti-Money Laundering Council (AMLC).
• Responsible gaming: To monitor gaming activity for signs of problem gambling behavior and to administer responsible gaming tools such as deposit limits, cooling-off periods, and self-exclusion.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, and other security threats.
• Customer support: To respond to your inquiries, resolve disputes, and provide technical assistance.
• Platform improvement: To analyze usage patterns and improve the functionality, performance, and user experience of the 82jl Platform.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates where you have consented to receive such communications. You may withdraw this consent at any time.
• Legal proceedings: To establish, exercise, or defend legal claims in the event of a dispute.

Under the Philippine Data Privacy Act of 2012, 82jl processes your personal data on the following legal bases:

• Contractual necessity: Processing is necessary for the performance of the contract between you and 82jl — specifically, the provision of online gaming services as described in the Terms & Conditions. This covers account management, payment processing, and game delivery.
• Legal obligation: Processing is required to comply with applicable Philippine laws and regulations, including PAGCOR licensing requirements, AMLA reporting obligations, and NPC data protection requirements.
• Legitimate interests: Processing is necessary for 82jl's legitimate interests in operating a secure, fair, and commercially viable gaming platform — including fraud prevention, security monitoring, and platform analytics — provided these interests are not overridden by your rights and freedoms.
• Consent: For marketing communications and certain non-essential cookies, processing is based on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

82jl does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share personal data only in the following limited circumstances and only to the extent necessary for the stated purpose:

• Payment service providers: We share financial data with licensed payment processors (including GCash, PayMaya, BPI, BDO, and Metrobank) to facilitate deposits and withdrawals. These providers are bound by their own privacy policies and applicable Philippine financial regulations.
• KYC and identity verification providers: We may share identity data with licensed third-party KYC service providers to assist with the verification of your identity documents.
• Game software providers: Game outcome data and session information may be shared with our licensed game software providers for the purpose of game delivery, RNG certification, and technical support.
• Regulatory authorities: We are required by law to share certain data with PAGCOR, the AMLC, the NPC, and other Philippine government agencies upon lawful request or as required by our operating license.
• Legal and professional advisors: We may share data with our lawyers, auditors, and other professional advisors where necessary for legal compliance, dispute resolution, or corporate governance purposes.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of 82jl's business, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.

82jl uses cookies and similar tracking technologies on the Platform. A cookie is a small text file placed on your device when you visit a website. We use the following categories of cookies:

• Strictly necessary cookies: These cookies are essential for the Platform to function correctly. They enable core features such as user authentication, session management, and security. These cookies cannot be disabled without impairing Platform functionality.
• Functional cookies: These cookies remember your preferences (such as language settings and display options) to provide a more personalized experience. They are not used for tracking or advertising purposes.
• Analytics cookies: We use analytics tools to understand how players interact with the Platform — including which pages are visited most frequently and where technical errors occur. This data is aggregated and anonymized where possible and is used solely to improve the Platform.
• Session cookies: Temporary cookies that expire when you close your browser. Used to maintain your login session and game state during active play.

82jl does not use third-party advertising cookies or behavioral tracking cookies that build profiles for external advertising networks. You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies may prevent you from accessing certain features of the Platform.

82jl retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, subject to the following retention periods:

• Account data: Retained for the duration of your active account and for a minimum of five (5) years following account closure, in accordance with PAGCOR licensing requirements and AMLA record-keeping obligations.
• KYC and identity documents: Retained for a minimum of five (5) years following the end of the business relationship, as required by the Anti-Money Laundering Act of 2001 (as amended).
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction.
• Gaming activity logs: Retained for a minimum of three (3) years for dispute resolution and responsible gaming monitoring purposes.
• Customer support records: Retained for two (2) years from the date of the last interaction.
• Marketing consent records: Retained for the duration of your account and for one (1) year following account closure or withdrawal of consent.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with NPC guidelines. Where data is anonymized, it may be retained indefinitely for statistical and analytical purposes as it can no longer be linked to an identifiable individual.

82jl implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption: All data transmitted between your device and the 82jl Platform is encrypted using industry-standard SSL/TLS protocols.
• Encrypted data storage: Sensitive personal data, including identity documents and financial information, is stored in encrypted form on secure servers.
• Access controls: Access to personal data is restricted to authorized 82jl personnel and service providers on a strict need-to-know basis. All access is logged and audited.
• Firewalls and intrusion detection: Our server infrastructure is protected by enterprise-grade firewalls and continuous intrusion detection and prevention systems.
• Regular security audits: 82jl conducts regular security assessments and penetration testing to identify and remediate vulnerabilities.
• Staff training: All 82jl personnel with access to personal data receive regular data protection and security awareness training.

While 82jl takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the security of your own account credentials. If you suspect unauthorized access to your account, contact our support team immediately.

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 82jl:

• Right to be informed: You have the right to be informed of how your personal data is being collected and processed. This Privacy Policy fulfills that obligation.
• Right of access: You have the right to request a copy of the personal data 82jl holds about you, along with information about how it is being used.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to 82jl's overriding legal obligations.
• Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format where technically feasible.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data protection rights have been violated.

To exercise any of the above rights, please contact our Data Protection Officer at the details provided in Section 13. We will respond to all data subject requests within fifteen (15) business days of receipt. In complex cases, this period may be extended by a further fifteen (15) business days, with prior notice to you.

The 82jl Platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. The minimum age for participation in casino-style online gambling in the Philippines is 21 years, as prescribed under PAGCOR regulations.

If 82jl becomes aware that personal data has been collected from an individual under the age of 21, we will immediately suspend the relevant account, delete the personal data in question, and return any deposited funds in accordance with applicable regulations.

If you are a parent or guardian and believe that your child under the age of 21 has registered on the 82jl Platform, please contact our support team immediately so that we can take appropriate action.

82jl reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered players by:

• Sending a notification to the email address registered on your 82jl account, and/or
• Displaying a prominent notice on the Platform upon your next login.

The revised Privacy Policy will take effect on the date specified in the notification. Your continued use of the 82jl Platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy.

We recommend reviewing this Privacy Policy periodically to stay informed of how 82jl protects your personal data. The date of the most recent update is always displayed at the top of this page.

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 82jl, please contact our Data Protection Officer (DPO) through the following channels:

• Live Chat: Available 24/7 directly within the 82jl Platform at 82jl.one
• Email: [email protected]

Please mark all data protection inquiries clearly as "Data Privacy Request" or "Attention: Data Protection Officer" to ensure your inquiry is routed correctly. We will acknowledge receipt of your request within two (2) business days and provide a substantive response within fifteen (15) business days.

If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. Information on how to file a complaint with the NPC is available on the NPC's official website.